What forms of payments do you accept?
We accept a wide range of payments, such as Visa, Visa Debit, MasterCard, Maestro, cash, cheques and BACS payment. Please contact us to enquire about American Express and Delta.
Where can I find the latest promotions?
Please contact either of the shops directly to find out about the latest promotions.
How much does delivery cost?
Delivery on all appliances is free of charge.
Can you install my new product?
Yes we install all products excluding gas appliances at no additional charge. Gas appliances require a gas safety engineer which we can arrange at an additional cost.
What happens to my old product?
We abide by the Waste Electrical and Electronic Equipment Regulations set out by the European Community directive in 2003, which means it is our responsibility to dispose of your old electronic items correctly.
What do I do if my product has a warranty and is faulty?
If you believe your product to have a fault, please contact us to provide exact details of it's fault and we will assist you in resolving your product issue.
Who administers the warranty scheme?
The warranty shown on product specifications are administered by the manufacturers directly but contact us to find out more.
How long does my warranty last for?
The length of your warranty depends on the manufacturer as they all offer different time lengths; some offering 1 year, others up to 10 years. Please contact us and we will give you more information about the length of your products warranty.

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